Use cases
Start with the journeys your users depend on.
Focus on a bounded flow with a clear outcome. Use the evidence to understand what happened and where to look next.
Three places to start.
Signing in.
Follow the path from entering credentials to reaching the right account state. Review unexpected transitions and blocked steps.
Access
Completing onboarding.
Trace the steps from first entry to a completed setup. Check what happens when users move between states or revisit an earlier choice.
Activation
Checking out.
Follow an order through cart, delivery and payment. Inspect the point where the observed behaviour differs from the intended confirmation.
Conversion
The work behind every release.
Fragile tests. Long regression cycles. Engineers pulled into manual QA. The bottleneck shows up in different ways.
“Our tests are sandcastles. One UI change breaks everything.”
Aaron Newton
CTO · Software Integrators
“Regression tests take 6 hours and we still miss bugs.”
Alex Duchar
CPO · Mint
Choose a journey worth checking.
Bring the environment, the intended outcome and the transitions your team cares about. Start with a clear question and build from what you observe.